Other robotic vacuums operate on an efficient, hug-the-walls, cleaning-inwards spiral pattern. The Heurist has been designed as a ‘learning’ robot which means that it does not take the simplest route, because it is constantly recalculating it’s distance from walls and furniture. So rather than, say, following a wall for two metres, it will stop and start while it scans the wall every few seconds.
Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska. Jonathan Chan currently serves as the Lab Manager at Reviewed. If you clean with it, it’s likely that Jon oversees its testing.
As impressive as Dyson’s clever technology is, there are robot vacuums that clean better for less. Instead of mapping out your home, boundary strips will tell this vac where it can and cannot go. It proved reliable on carpet but pet hair did get tangled on the brushes. It was slower cleaning a whole room but did a good job, especially considering its price.
This resulted in it taking 50 minutes to map and 35 minutes to clean our test room, a poor result compared to other robot vacuums. This vacuum does a fantastic job of handling solid debris on surfaces like laminate or hardwood and is fairly adept when it comes to handling pet hair. However, its weak suction motor means it struggles to clear away debris embedded deep within carpet fibers. Thankfully, it makes very little noise while running, which is great if you have a pet that’s skittish around loud vacuums. Basically, the 360 Eye stands as proof that Dyson can make as big a splash in the robot vacuum market as it has nearly everywhere else. Still, at $999, we think it’s worth waiting for the next version.
Replaced Ecovacs DEEBOT OZMO T8 AIVI with Roborock S7 as ‘Best Upper Mid-Range Robot Vacuum’ pick. Recategorized Wyze Robot Vacuum as ‘Best Mid-Range Robot Vacuum Cleaner’ pick. Recategorized yeedi K650 as ‘Best Budget Robot Vacuum Cleaner’ pick. Removed less relevant picks from Notable Mentions, added Ecovacs DEEBOT OZMO T8 AIVI and eufy RoboVac 25C to Notable Mentions.
It cleaned well and quickly too – covering our test room in just under 18 minutes. Plus its sensor system worked effectively, meaning that even when it bumped into furniture, shark cordless it was able to navigate away without assistance. Compact, powerful cleaning with Ball™ technology to easily navigate under furniture and around obstacles.
There are certainly Dyson fans out there who will buy a Heurist no matter what. If you cannot abide vacuuming, and only want to do it every couple of weeks to grab any spots a robot might have missed, then perhaps this vacuum is for you. However, at £799.99, this is no small investment, especially given the significant weaknesses with this vacuum. The service includes labor and spare parts where required , which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Since joining the Reviewed in 2012, Jon has helped launch the company’s efforts in reviewing laptops, vacuums, and outdoor gear. In the pursuit of data, he’s plunged his hands into freezing cold water, consented to be literally dragged through the mud, and watched paint dry. Dyson says this is irobot vacuum cleaner because it covers the most amount of square footage with the least amount of movement—saving battery life and time. If you were to turn on the Eye in the middle of an empty room, you’d see it move one robot-width every time it turned, spiraling outwards until it hit the edges of the room.
However, we found that they were a little too powerful, and sometimes kept pushing after bumping into obstacles. This caused the vacuum to rock thinner items of furniture such as lamps or coat-stands. Its metallic blue casing looks slick, while ensuring that the vacuum is easy to spot.